Privacy Policy – SendOnTime.io
Last updated: May 2025
Enhancing Customer Engagement Without Constant Monitoring
One of the biggest challenges for businesses is staying consistently engaged with customers without spending hours manually sending messages. Scheduled messaging allows you to plan and send messages at the most effective times, ensuring that customers receive important updates, promotions,
and reminders even when you’re offline.
1. Eligibility
You must be at least 18 years old and legally capable of entering into a binding agreement to use our platform.
2. Services
SendOnTime.io provides scheduling tools for WhatsApp messages and statuses, including:
- Sending to one or multiple recipients
- Attaching media (files, voice, etc.)
- Setting repeat schedules or delays
- Importing contacts via Google (with your consent) We reserve the right to add, modify, or remove features at any time.
You may sign up via email/password, WhatsApp number, or Google login.
3. Account Registration
You are responsible for:
- Providing accurate and complete registration information
- Maintaining the security of your account credentials
- All activity under your account
You may sign up via email/password, WhatsApp number, or Google login.
4. Acceptable Use
You agree not to use SendOnTime.io to:
- Send spam, abusive, illegal, or deceptive content
- Distribute pornography, gambling, hate speech, or political content
- Violate local or UAE laws
- Harm or exploit others
- Reverse-engineer or disrupt platform services Violations may result
in suspension or permanent termination of your account.
5. Payments and Subscriptions
- Payments are processed via Stripe or PayPal
- You are billed monthly or annually depending on your plan
- All purchases are final and non-refundable, unless legally required
- Trial periods (if offered) convert automatically unless canceled
It is your responsibility to manage your billing and cancellation before renewal dates.
6. Information We Collect
We collect the following information when you interact with SendOnTime.io:
- Your name and email address (via Google Sign-In or manual registration)
- Message scheduling details (e.g., content, recipients, media attachments)
- Google Contacts, only when you explicitly grant permission
- Technical data such as browser type, IP address, and device info (for security and analytics)
7. Google Contacts Access
Our app uses the Google Contacts API only when explicitly authorized by the user.
You are asked to sign in with Google each time you:
- Import contacts into your dashboard from your Google account
- Export newly created contacts from SendOnTime.io to your Google Contacts
- We do not store or persist Google access tokens. All contact access is session-based and user-initiated.
- We never read, write, or share contact information without your active interaction .
You can revoke access at any time via:Google Account Permissions
8. Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit and at rest
- We use secure cookies and HTTPS connections
- We regularly update our security protocols
- We do not store sensitive payment information